HR Openings at Gurgaon

Position 1 Sr. Manager- HR, Location: Gurgaon

This position will report to the Site Director/ Center Head

About the Company:

It's joint venture between world’s leading full-service provider of strategic customer management solutions and India’s largest private sector telecom conglomerate. It combines the best of strategic outsourcing and telecom capabilities with India’s distinct value propositions as the world’s preferred outsourcing destination. It offers the entire spectrum of customer management solutions and BPO services ranging from voice and non-voice customer support, back office administration (including credit and collections, account maintenance, application processing, claims processing, asset management, document management etc.), sales and marketing (including database marketing, marketing support, web sales and marketing etc.) to global customers from its state of the art facilities in India

Overview of role and responsibilities
The incumbent would head the Human Resource function for one of the Two centers. He/she is responsible for all HR initiatives it’s planning, formulation & implementation so that it facilitates the fulfillment of long term and short term business goals

Education and experience required

1. Must have Master’s degree/PGDM in HR

2. Atleast 7 years of relevant HR experience.

3. Advanced knowledge in the field of HR in a progressive Multi-national environment.

Position 2 Head – Recruitment Location: Gurgaon

This position will report to the Chief Quality Officer

The Head Recruitment would be responsible for the entire talent identification and acquisition. All activities pertaining to Recruitment will fall under this role.The company currently has two centers in NCR and plans to ramp up from the current strength of 1700 to 3000 people this fiscal year and from the current two to five centers.

If any of the above opportunities is of interest to you and your profile matches the specifics then you may send in your profile and current compensation details, in strict confidence to Dinesh Tyagi at dinesh.tyagi@futurestep.com

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